Mutually exclusive and collectively exhaustive (MECE) thinking ensures that you consider all solutions to your problem exactly once.
To solve your problem you need to ask how you can solve it—that is, identify various solutions. But should you do so from the get go? Ask how to solve your problem only if you already know its root cause(s) Formulating your problem with a how is attractive because it forces you, […]
It’s like tennis, you can’t become a good problem-solver just by reading about it. You have to practice it. And just like tennis, you’ll become much better if you practice with others rather than by yourself.That’s why my graduate-level problem-solving course is not exactly a course. Rather, it’s a practical […]
Issue trees (also called issue maps and logic trees) are at the heart of our problem-solving approach and, therefore, are a recurrent theme on this site. We use two types of trees: diagnosis trees and solution trees. An issue tree is a graphical breakdown of your key question. Trees have […]
You might have done the perfect analysis, but you won’t be successful unless you can convince your stakeholders that your recommendations are the right ones. This requires you to assemble a compelling story and deliver the answer. So let’s talk about communicating more effectively. This is a two-step process: the pre-talk […]