Confirmation bias—seeking and interpreting evidence partially so as to support one’s beliefs—is so destructive that it can render your analysis useless. And chances are, you are a victim of it. Raymond Nickerson, a psychology professor at Tufts University, found evidence of confirmation bias in a number of disciplines. (His 1998 […]
Successful problem solving starting with successful problem framing. Do it properly, because everything depends on it and, chances are you’re doing it wrong.
As a rule, measure performance partly on how much your employees help others in your organization be successful. That way, everyone wins
Decision making is a critical part of the problem-solving process. But it is also only that: a part. The process has several others; don’t overlook them.
Don’t let intuition drive your conclusions, check your assumptions