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2. Diagnose the problem

Diagnosing the problem is about finding out the root causes that explain why you’re here today. A why logic tree can help you organize your thinking, formulate hypotheses, test the hypotheses and conclude.

Use logic

Effective problem-solving requires you to be deeply logical, as much in your thinking as in your communication. The good news is that a few basic rules can help you at both stages. To guide our conversation, I have embedded a presentation that we use in our professional abilities workshops at UDEM and […]

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Practice and enlist others

It’s like tennis, you can’t become a good problem-solver just by reading about it. You have to practice it. And just like tennis, you’ll become much better if you practice with others rather than by yourself.That’s why my graduate-level problem-solving course is not exactly a course. Rather, it’s a practical […]

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Build issue trees: diagnosis trees and solution trees

Issue trees (also called issue maps and logic trees) are at the heart of our problem-solving approach and, therefore, are a recurrent theme on this site. We use two types of trees: diagnosis trees and solution trees. An issue tree is a graphical breakdown of your key question. Trees have […]

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