What a problem solver can learn from the unfolding 737 Max story

By Arnaud Chevallier | 1. Define the problem, 2. Diagnose the problem, 3. Explore solutions, MECE (Mutually Exclusive & Collectively Exhaustive) | One Comment

Over the past five months, two Boeing 737 Max airliners have crashed, killing 346 people. Although the story is still unfolding and the investigation is underway, preliminary evidence suggests that design flaws are the cause of the crashes. Here’s a recap…

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