Complex problem solving, which includes decision making, requires both specialist and generalist skills.
Much of our university and other formal training targets improving specialist skills. But we usually don’t get much structured attention to developing our generalist skills, i.e., our strategic thinking.
This site addresses this gap: it provides guidelines to help you develop your strategic thinking.
Problem solving in four steps
One way to visualize complex problem solving is to break it down in a four-step process. The first step is to define the problem—i.e., ensuring that you are not focusing on just a symptom or a less critical problem.
Next, identify all the potential solutions before deciding which one(s) to implement.